Contact Us
The MANERGO company, whose head office is located at Z.I du Plouich - B.P. 235 - 59590 RAISMES - FRANCE. Personal data and cookies
has an online sales website manergo.fr. This site allows the company's products and services to be presented. Customers and prospects have the possibility of obtaining an online quote using a quote form. The data collected on this occasion are recorded and processed in a customer file.
This file allows you to :
- To propose a commercial offer,
- To carry out marketing operations (sales, loyalty, promotions) and to send e-mail advertisements to our customers and prospects who have not objected or who have accepted it:
- On products similar to the ones they ordered.
- On other products offered by the company.
Legal basis for processing
- Management of orders: the legal basis of the processing is the performance of a contract (see Article 6(1)(b) of the European Data Protection Regulation).
- Sending commercial solicitations by e-mail on products similar to those ordered by customers: the legal basis for the processing is the legitimate interest of the company (see Article 6.1.f) of the European Data Protection Regulation), namely to promote our products to our customers.
- Sending commercial solicitations by email on other products offered by MANERGO: the legal basis for processing is consent (Cf. article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the French Post and Electronic Communications Code.
Categories of data
- Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, internal processing code allowing customer identification, data relating to registration on opposition lists.
- Quotation data: quotation number, details of the commercial proposal.
- Data required for loyalty building and prospecting actions: history of requests.
Data Recipients
- All data categories are sent to the MANERGO sales and quotation department.
- Its subcontractors, from the management of the website are recipients of the identity, address and telephone number of our customers.
Data retention period
- Data necessary to carry out loyalty actions and prospecting: for the entire duration of the commercial relationship and three (3) years from the last request for a quote.
- Data concerning the lists of objections to be received from prospecting : three (3) years.
Your Rights
If you no longer wish to receive advertising from MANERGO (exercise of the right of opposition or withdrawal of consent already given), contact contact@manergo.fr
You can access, correct or delete your data. You also have a right to portability and a right to limit the processing of your data (Consult the cnil.fr website for more information on your rights).
To exercise these rights or if you have any questions about the processing of your data in this system, you can contact contact@manergo.fr
If, after contacting MANERGO, you feel that your "Data Protection" rights have not been respected, you can make a complaint online to the CNIL.
Personal data and cookies